Accessibility Statement: Flowers Shepherd's Bush

Our Commitment to Accessibility

At Flowers Shepherd's Bush, we believe that everyone in our community should be able to access and enjoy our website, regardless of ability. We are dedicated to providing an inclusive and accessible online experience so that all Shepherd's Bush customers can order flowers with ease and confidence. Our goal is to ensure that everyone—regardless of age, technology, or abilities—can enjoy seamless access to our full range of floral products and services.

WCAG 2.1 AA Compliance

Flowers Shepherd's Bush strives to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These international standards ensure web content is perceivable, operable, understandable, and robust for all users. By following these guidelines, we endeavour to minimize barriers to accessibility and maximize usability for people with disabilities, including visual, auditory, physical, and cognitive impairments. Our website design and development are ongoing, always keeping compliance and improvements at the forefront.

Screen Reader Compatibility

We have implemented measures to ensure that our website functions smoothly with popular screen readers. All significant content, images, and interactive elements include proper text alternatives and ARIA labels where appropriate. This optimization, combined with straightforward navigation and logical content order, ensures those who use screen readers can access all essential information while browsing or ordering Flowers Shepherd's Bush online.

High Contrast Design and Readability

We recognize that visual clarity is vital for users with low vision or color blindness. Therefore, Flowers Shepherd's Bush adopts a high contrast design throughout our website to provide legible text against backgrounds. Our color palette and font choices have been selected for optimal readability. Elements like menus, buttons, and product information are designed to be accessible and easy to distinguish, supporting all users to find and order the perfect flowers in Shepherd's Bush.

Accessible Online Ordering for Every Customer

Accessibility isn’t just a feature; it is a core part of our mission. By removing barriers, we ensure that every Shepherd's Bush customer can comfortably browse, select, and order flowers online. Whether you are planning a special occasion or making a thoughtful gesture, our accessible website allows you to complete your order simply and independently, from any device or assistive technology.

Continuous Improvement and Feedback

Accessibility is an ongoing process at Flowers Shepherd's Bush. We routinely review and update our website to enhance usability for all. If you have any difficulty accessing any part of our site or want to provide feedback related to accessibility, we invite you to contact our dedicated support team. Your insights help us recognize challenges and implement improvements swiftly—ensuring everyone in Shepherd's Bush can enjoy equal access to our floral offerings.

Contact Us About Accessibility

If you experience an accessibility issue, encounter a barrier while using our website, or have suggestions for further improvement of our accessible Flowers Shepherd's Bush online shop, please reach out to us. Our team is committed to addressing your concerns promptly and working with you to provide the support you need.

Thank you for choosing Flowers Shepherd's Bush, where accessibility and customer satisfaction flourish side by side.